SHIPPING & RETURNS

SHIPPING POLICY

Capped by Cleo does ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Overnight delivery is only available for orders with delivery addresses within the continental United States.

For customized cap designs:

Shipment method estimated delivery time/ Shipment cost: FedEx Standard 3-5 business days $10.95 FedEx Two Days 2 business days $15.95 FedEx Overnight 1-2 business days $30.95*

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

​Customs, Duties and Taxes: Capped by Cleo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages: Capped by Cleo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

*Price varies by time and location

REFUND POLICY

If you are not entirely satisfied with your purchase, we are here to help. For all products other than custom cap designs, you have ​7 ​calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Store Policy   -   Shipping & Returns   -   Q&A

© 2016 Capped by Cleo

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